- Tea-Pot 300ml purple clay kettle.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Dooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo Alive.
The product corresponds to the description, the packaging is a little wrinkled, but the integrity of the product has been preserved, in general the kettle is very even cute, thanks to the store...
Normal, slightly short spout-dripping when pouring into the cup
amazing
The lid dangles a little, but what i want for this money). The product came pretty quickly, the store recommend.
Received product in good condition, and as product description. Will consider buying from store in future.
The kettle is great! The description corresponds. Packed very securely. No smell. Already tried, brews normally, when pouring nothing drips. Delivery fast, to orenburg for 3 weeks delivered, brought courier sdek. I recommend both the product and the store-take boldly.
Delivery sdecom to home, quality is good, all whole, thank you very much
Came quickly without damage, very satisfied
Delivery 20 days. the capacity of the kettle is normal. there are a couple of jambs on the stucco but not critical.
The purple clay teapot seems of good quality. I will try it out with jasmine green tea.
Оказался меньше предыдущего купленного у этого продавца и на мой взгляд хуже по качеству.
Хороший чайник. Удобный. Слив нормальный. Доставка в Днепропетровск, полтора месяца. Продавец общительный.
thanks! Большой, красивый чайник )) При наливании не капает с носика )) Очень хорошо упакован
очень хороший товар. пришел в срок. большое спасибо.
Дошел за месяц.Трек отслеживается. Сам чайничек прикольный. Упаковка желает ЛУЧШЕГО!!! Тупо положен в пенопластовую коробку без пленки.Пенопласт весь убит пересылкой,
Thank you. THE SYMPTOM TEA. WELL PACKED. DELIVERY WELFARE.